How can the use of digital technology improve mail processing?

The use of digital technology significantly improves mail processing primarily through automating sorting and tracking, which enhances efficiency in several ways. Automation speeds up the sorting process by using advanced machinery that can quickly and accurately categorize mail based on size, shape, and destination. This reduces the reliance on manual labor, which can be prone to errors and is time-consuming.

Moreover, automation in tracking means that every piece of mail can be monitored in real-time, providing updates on its progress and location. This tracking capability reduces the chances of lost mail and allows for better customer service, as both senders and recipients can access information about their mail status at any time. Overall, the integration of automation in mail processing functions streamlines operations, saves time, and reduces operational costs, leading to improved service delivery.